Loop versus ZigZag | See why more brands choose Loop
Logistics alone don’t build loyalty
Loop turns post-purchase into a growth engine, not just a shipping workflow.
230M+
Shoppers
5K+
Top brands
Why choose Loop over ZigZag
Loop is built to save time, protect margins, and create revenue by driving customer confidence from purchase to post-purchase.
- Revenue built into the flow
- Customer value, not just parcel movement
- Automation beyond logistics
- Shopify-native depth
- Predictable operations at scale
- Built for retention
see the real cost...and what you keep with loop
Protect your bottom-line Grow top-line revenue
What's your annual order volume?
What's your annual return volume?
What's your annual return software cost?
$12,000
What's your avg. cost of return shipping label?
$7
We've made a few assumptions here ($2.98 fee at checkout, $10 fee at return). Your numbers might look a bit different based on return rates and shipping costs - let's crunch them together.
Two-way integrations streamline your post-purchase journey.
ZigZag connects returns to its global logistics network. Loop connects deeply across your stack so policies, data, and revenue stay aligned.
pricing plans that work for you
Explore our pricing plans so you can find the perfect fit for your business.
Sounds great but I have a few doubts
Is ZigZag better for global brands?
ZigZag is known for extensive carrier coverage and international return routing. Loop supports global programs while focusing on retention, automation, and predictable customer outcomes.
Does Loop support international returns?
Yes. Loop supports international return programs and cross-border workflows while maintaining revenue retention and operational clarity.
Is ZigZag better for large enterprise retailers?
ZigZag partners with large global retailers focused on logistics scale. Loop supports growing and enterprise brands that prioritize retention, automation, and capturing more revenue.
How fast can we get started with Loop?
Most brands launch in days, not months. Loop delivers operational depth without requiring a global logistics implementation.
How does Loop approach retention differently than ZigZag?
Loop turns refund intent into exchanges and revenue through in-flow automation. Retention improves when revenue is captured and post-purchase decisions remain consistent.