# New Dimensions

The world is changing and so are we. \nWe're expanding further into pre-purchase with better conversion tools, a smarter shopping experience, and 60+ new features to power every step of the customer journey. Check out all the features shared in our Spring 2025 Loop Launches event below.

# Pre-Purchase

## Checkout+

Offer shoppers a small fee to unlock free returns. Because up to 70% of shoppers opt-in, you pay $0 for return shipping labels & software  
[Discover more](/content/lp/consumer-paid-what-you-need-to-know/index.html)

### Text Customizations

Increase adoption & conversion rate by customizing messaging throughout your cart & checkout

### Waive Fees for VIPs

Support VIP customers, damaged items, or incentivize exchanges by waiving or subsidizing Checkout+ fees with Workflows  
[Learn more](/content/returns/workflows/index.html)

### Checkout+: Global Return Policies

Checkout+ supports international returns with merchant-provided shipping accounts, with no Checkout+ fees charged on international orders

### Checkout+: Canada Post Support

Canada Post is available for Checkout+ Free Shipping for domestic Canadian returns, with cross-border US-Canada support coming later

### Package Protection

Bundle Checkout+ with Package Protection to give customers peace of mind for lost, stolen, or damaged orders. Earn revenue share on all orders and offload management of all claims for free  
[Learn more](https://help.loopreturns.com/en/articles/4453633)

## Post-Purchase

### Order Tracking

Replace generic shipping updates with branded tracking experiences that boost conversions, cut support tickets in half, and turn order anxiety into brand loyalty  
[Learn more](/content/tracking/index.html)

### Returns

## Analytics 2.0

Analytics 2.0 is a completely redesigned platform featuring personalized dashboards, automated reports, custom alerts, and new collaboration tools that provide easier insights than ever before  
[Discover more](/content/returns/insights/index.html)

### Workflow Templates

Workflow Templates are pre-built automation blueprints that take the guesswork out of automation—you can instantly deploy proven Workflows rather than building complex logic from scratch

### Enhanced Inventory Management

Control which inventory locations are used for exchange availability, ensuring shoppers only see inventory from their country or other eligible warehouses

###  New Product Pages

We redesigned the Shop Now product pages to create a more intuitive shopping experience and drive more exchanges.

### Split Refunds

Customers can now combine refunds to store credit and original payment method in one return when items have different eligibility rules.

### Improved Customer Experience

Embed Loop's return portal directly into your Shopify store for a seamless on-site experience. Easily switch between embedded and standalone options.

### Learn more from our leadership team about this release
Watch the live event