Case studies

Brands of all sizes trust Loop to optimize operations across pre-purchase, returns, tracking, post-purchase, and reverse logistics.

How Boody centralised global returns and turned Checkout+ into a confidence tool

How Xena Workwear hit 87% Checkout+ adoption with zero complaints

How Muscle Nation averages over $3 in upsell revenue per return

How Mac Duggal gives special-occasion customers the confidence to buy

How David Donahue worked with Zettler Digital to 28x their ROI using Track by Loop

How Shaping New Tomorrow improved efficiency through automation

How Kulani Kinis streamlined international returns with Loop

How Aura Bora Created a Retention and CX-Focused Post-Purchase Journey With Loop Order Tracking

How Mini Katana Improved Ticket Response Time 24X and Increased Customer Trust with Loop Order Tracking

How Casely reduced WISMO tickets by 76% by combining Loop Tracking and Gorgias

How Latico Leathers Drives High-Margin Revenue With Loop Order Tracking

How CurrentBody has reduced WISMO Tickets by 83% with Loop Order Tracking

How Maude Leveraged Loop Delivery Promise to Increase Conversion Rate by 12%

How Three Bird Nest Transformed Customer Experience with Loop Tracking

How Fresh Clean Threads Leveraged Loop Order Tracking for a 10% Increase on Second Purchase Revenue

How Oh Polly boosted NPS by 156% with a revamped returns experience

How Hylo Athletics scales sustainable operations while retaining more revenue with Loop

Jones Road Beauty turns returns into $3.1M revenue retention engine

How Mockingbird curbed fraud without hurting the customer experience

Brandon Blackwood hit 30% revenue retention with smart returns strategy

BullyBillows retained £200K in revenue by switching to Loop

How KEEN optimized its global returns strategy with Loop

Johnnie-O upgrades its returns experience with Loop

Princess Polly boosted returns satisfaction from 80% to 90% with Loop

How Topicals enhanced the customer experience with Loop

How Progress Jiu Jitsu mastered the return experience with Loop

How Vitality uses Loop + Return Bars to deliver personalization at scale

How Tortuga leverages return data to improve product development with Loop

How Saint + Sofia retains revenue on over half their returns with Loop

How Aviator Nation retains revenue on over half of their returns with Loop

How DUER earned an additional $80,636 in annual upsell revenue

How Bstore reached an NPS rating of 95 through returns with Loop

How Studs generates additional retained revenue on one in five of their returns with Loop

How Loop helps LSKD retain revenue on over half of their returns

How Coal Headwear embraced automated returns with Loop

Why Under 5'10 Came Back to Loop - And How They Retain 34.7% of Returned Revenue

How Odele personalized their returns experience with Loop

How Chubbies increased customer lifetime value by 100% with Loop

How Love Your Melon raised $1M for nonprofits with Loop